TourDesk Cookie Policy
Last revision: 1st of September 2025
In order to provide you with a more personalized and responsive service we need to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognise you and remember things like your user preferences. A cookie is a small file of letters and numbers that we store on your browser and hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. By browsing our sites you are accepting our use of cookies. You can close the cookie notification by clicking “OK” button.
-
Necessary cookies These are cookies that are required for the operation of our website. They include cookies that enable you to log into secure areas of our website as well as placing products in your cart.
-
Preference settings cookies These are cookies that are required for the operation of some features our website. They include cookies that enable changes of some settings on our websites.
-
Statistics, analytical and performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.
-
Marketing cookies These cookies can be connected to your social accounts to display advertisements to your social accounts.
Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to close the cookie notification.
Our cookies and 3rd party cookies used on our sites
| Cookie name | Type | Purpose | Owner | Site used on |
| BasketIdentifier | Necessary | Maintains a temporary identifier for the user’s basket, so items added are remembered during the session. | TourDesk | Sales Portal |
| cookie-consent | Preference setting | Stores the user’s cookie consent preferences (which categories have been accepted/rejected) so the banner does not reappear unnecessarily. | TourDesk | Sales Portal, Business Front, Agent System |
| currency-selector | Preference setting | Remembers the user’s chosen currency so prices are displayed consistently across visits. | TourDesk | Sales Portal |
| .AspNetCore.Antiforgery.* | Necessary | Security cookie that helps protect against cross-site request forgery (CSRF) attacks. | TourDesk | Sales Portal, Business Front, Agent System |
| _ga | Statistics | Assigns a unique ID to visitors to generate statistical data on how they use the website. | Google Analytics | Sales Portal, Business Front, Agent System |
| _gat | Statistics | Used to throttle the request rate to Google Analytics servers. | Google Analytics | Sales Portal, Business Front, Agent System |
| _git | Statistics | Stores and updates a unique value for each page visited to help Google Analytics generate usage reports. | Google Analytics | Sales Portal, Business Front, Agent System |
| _g* | Statistics | Additional Google Analytics cookies used to distinguish users and sessions. | Google Analytics | Sales Portal, Business Front, Agent System |
| fr | Marketing | Enables delivery of targeted advertising from Facebook and helps measure the effectiveness of campaigns. | Sales Portal, Business Front | |
| fs_uid | Marketing | Provides a unique identifier for session replays in FullStory, allowing analysis of how users interact with the site for marketing/UX purposes. | FullStory | Sales Portal |
| recent_searches | Preferences | Saves the user’s last search queries for up to 30 days, so they can be suggested when typing in the search box. Only set if “Preferences” cookies are consented. | TourDesk | Sales Portal |
| "" | Marketing | Appears to be an incomplete/placeholder row — if no actual cookie with this name exists, this line should be removed from the policy. | Sales Portal, Business Front |
For further information on how we handle your data please read our privacy policy.