How can we help?
I was not picked up!
That’s very unfortunate! If you are still waiting to be picked up for your tour, it is important to call your tour operator directly. Sometimes they are on their way a bit late due to some unexpected issues, such as traffic or problems finding a guest.
The phone number of the operator along with pick-up time and location can be found on your voucher. In case you have missed your pick-up, we will try to reschedule it.