At TourDesk, we’re always looking for new ways to help hotels work smarter, connect better with guests, and grow their revenue. That’s why we’re so excited to announce our new partnership with Quicktext, a global leader in AI-powered guest communication.
Together, we’re creating a connection between guest conversations and experiences. With this integration, hotels can turn everyday questions like “What can we do nearby?” into real bookings without any extra work for the staff.
A Smarter Way to Communicate and Convert
Quicktext is trusted by nearly 2,000 hotels in 76 countries, helping properties communicate with guests more efficiently through AI. Their platform understands what guests are asking, replies instantly, and uses data to personalize every interaction. The result? Faster replies, happier guests, and more time for hotel teams to focus on personal service.
At TourDesk, we make it easy for hotels to offer and book local tours and activities from city sightseeing and food experiences to cultural tours and outdoor adventures. We connect hotels, guesthouses, and other accommodation providers with the best local suppliers, making it simple to give guests more reasons to love their stay.
By joining forces with Quicktext, we’re combining two great tools into one smooth experience. Guests can now go from chat to checkout in just a few clicks. Whether they’re planning their trip before arrival, chatting with the front desk during their stay, or exploring ideas on their phone, they can easily discover and book tours directly through the hotel.
What This Means for Hotels
This partnership helps hotels deliver better service and earn more — without adding more work. Here’s how:
- A smoother guest journey
Guests can easily move from asking a question to booking an activity. They’ll get instant, personalized suggestions, all within the same chat. - Time saved for your team
Quicktext handles common questions, while TourDesk takes care of bookings. That means fewer repetitive tasks and more time for genuine guest interactions. - New revenue, zero setup cost
TourDesk’s commission-based model lets hotels earn from every tour booked with no setup fees and multilingual support. - A better guest experience
Guests get quick, relevant answers and can book activities right away, creating a more enjoyable and connected stay.
Technology That Supports Hospitality
We believe technology should make hospitality better and this partnership does exactly that.
By combining Quicktext’s AI chat system with TourDesk’s booking platform, hotels can keep their personal touch while speeding up responses and growing revenue. It’s smart automation that still feels human.
Both TourDesk and Quicktext share the same goal: helping hotels use smart tools to provide great service. With this partnership, hotels don’t have to choose between efficiency and warmth, they can have both.
Bringing Innovation Closer to the Guest
Today’s travelers expect fast answers and instant options. Our integration helps hotels meet those expectations while keeping control of the guest experience.
Imagine a guest asking, “What can we do nearby?” Instead of sending them to Google, the hotel’s AI assistant can instantly recommend and book local tours through TourDesk. It’s faster, easier, and keeps the guest connected to the hotel.
For hotels, this means:
- Building trust by recommending quality local experiences
- Increasing guest satisfaction and engagement
- Growing extra revenue with little effort
And for guests, it means a smoother, more connected stay — everything they need, right at their fingertips.
A Step Forward in Hotel Innovation
This partnership shows how hotel technology is evolving. By connecting two specialized tools, we’re helping hotels stay ahead of guest expectations and industry trends.
We’re thrilled to bring this integration to hotels around the world. If your property already uses Quicktext, adding TourDesk is an easy way to expand your services and earn more from each stay.
If you’re new to both, now’s the perfect time to see what’s possible when technology and local experiences come together.
Want to learn more?
Get in touch with us, we’d love to show you how TourDesk and Quicktext can help your hotel grow.